02
Nov

Friday November 2, 2012. Fab’s Warehouse is Getting Back Online. Fab Team Members Still Digging Out.

Update as of 4pm on Friday November 2, 2012.

To say this has been a tough week would be a huge understatement. 

About 1/3 of our employees lost power at home. Some of our team members suffered damages to their homes and property. Our offices and our warehouses lost power. But, thankfully everyone in the Fab Family is safe. And, we banded together in shared homes and makeshift offices to keep things going.

Our thoughts and prayers go out to everyone who was impacted by these tragic events. 

Our NYC offices will hopefully be open again on Monday. Power is expected to be restored all over Manhattan this weekend.

Our team members in parts of Long Island and New Jersey are not as fortunate. For some, it will still take many more days, weeks, and even months for some to recover.

I leave you this week with a couple of images of Fab at the end of a tough week.

First, here are two pictures from ‘The Rack’ - Fab’s Warehouse in New Jersey. We just got a generator hooked up and a huge backlog of product shipments are starting to move out of our warehouse and towards our customers’ homes.

John Wu, our SVP of Logistics writes:

We are up with 5 ship stations connected to a small generator.  The one from CT blew…will try to fix.  Probably get a few hundred orders out tonight….but getting dark.  UPS may not pick up (we called - they said they need to find drivers)….we will drive the packages over ourselves if needed.

The team moved mountains to get us here….very proud.
It’s dark in the Rack as full power isn’t restored yet, but we’re up and working again now!
 

We’ll have fully power to our warehouse restored by EOD Monday (hopefully) and then we’ll be back in business entirely.

By Tuesday we expect to be able to say with certainty that all Fab holiday gifts will ship in 1 to 3 days.

And then, the other side of things. A picture from Rockaway, New York.

Jonathan Kuhn, Fab’s Crackerjacks Trainer, is just one of several of our Fab team members whose homes have suffered severe damage from Hurricane Sandy.

Jonathan writes:

I live right on the beach in Rockaway. Thankfully, the interior of my apartment was not damaged. However, the building, and surrounding buildings were torn torn to shit.
Currently, I have no power, gas, water, heat, or cell phone / land line service, and no way to get to or from my home. The most recent update I have is that my building will need to be totally evacuated until December at least. 


From Fab’s Family to you and yours: Smile, you’re designed to — even in these tough times.

4 Notes

  1. 8100dy43d534 reblogged this from betashop
  2. liannakristine said: How devastating! Best of luck over the next few weeks and months.
  3. betashop posted this

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About

Betashop is the website of Jason Goldberg,
Founder & Chief Executive Officer at Fab.

Jason founded Fab in 2011 with Bradford Shellhammer (Chief Design Officer) and Nishith Shah (Chief Technology Officer).

Fab is everyday design.

Fab’s mission is to help people better their lives with design. Millions of people around the world use Fab to discover everyday design products at great prices, to connect with the world’s most exciting designers, and to share their favorite design inspirations. Smile, you're designed to.

Some have called Fab "the fastest growing E-commerce company on the planet." We like to say we're just doing our best to serve up great design that makes people smile.

Fab now serves more than 11 million members across 26 countries. Fab grew sales by more than 500% in 2012, one-third of which comes from users of the Fab mobile apps for iPad, iPhone, and Android devices. In February 2013 Fab was named the #5 most innovative company in the World by Fast Company. Fab won the award for Best E-Commerce Company of The Year at The Crunchies in both 2012 and 2011. It's all very humbling and inspiring. The truth is we celebrate our challenges more than our successes at Fab and we're really still just getting started.

Fab is the fourth company Jason founded. Jason previously founded fabulis, socialmedian, and Jobster. In 2009, following the sale of socialmedian to XING AG, Jason was Chief Product Officer at XING, based in Hamburg, Germany. Before starting Jobster in 2004, Jason led product and business initiatives at both T-Mobile USA and AOL Time Warner. In a prior life, Jason spent 6 years working 100 hours a week for Bill Clinton in the White House.

Jason is also an investor in and Board Member at RJ Metrics. He is also an investor in BlackJet and Twitter. Notable prior investments: TweetDeck.

Jason is a product guy. He loves to blog, loves transparency, and loves trying to make people smile. Jason shares everything about Fab on his blog, betashop, at http://betashop.com.

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